Privacy Policy

Last updated: June 2026 · Draft — pending legal review.

This Privacy Policy explains what information LaunchHandyman ("LaunchHandyman", "we", "us") collects when you use the LaunchHandyman app and website (the "Service"), how we use it, and the choices you have. LaunchHandyman is a business-management tool for solo handymen and small crews — estimates, jobs, invoices, and payment records.

Information we collect

• Account information. When you create an account, we store your name, email address, and business details (business name, services, rates). Authentication is handled by our identity provider; passwords are hashed — we never see or store them in plain text.
• Content you create. Customers and properties, estimates and their line items, scheduled jobs, invoices, payment records (amount and method — cash, cheque, e-transfer, or card), and any photos or notes you attach to a job.
• Payment records. LaunchHandyman records how a job was paid for your own bookkeeping. We do not process card payments ourselves today; if card processing is added, card details are handled by a PCI-compliant payment processor and we receive only status, not full card numbers.
• Technical & diagnostic data. Basic logs (request timing, error reports, device and app version) needed to operate, secure, and improve the Service.

How we use information

• To provide the Service — store your estimates, jobs, and invoices, and sync them across your devices.
• To authenticate you and keep your account secure.
• To manage your subscription, once billing is active.
• To diagnose problems, prevent abuse, and improve the product.

We do not sell your personal information, and we do not use your business or customer data for advertising.

How information is shared

We share information only with service providers who help us run the Service, under appropriate confidentiality and data-protection terms: hosting and database, identity/authentication, email delivery, and (if enabled) payment processing. We may disclose information if required by law, or to protect the rights, safety, and security of our users and the Service.

The customer and property details you enter are yours. We process them on your behalf to deliver the Service and do not share them with other LaunchHandyman users.

Data retention

We keep your data while your account is active. If you delete your account, we delete your personal data and content within a reasonable period, except where we must retain limited records to meet legal, tax, or security obligations.

Your rights & choices

• Access & export. You can view and export your estimates, invoices, and customer records from the app.
• Deletion. You can delete your account and associated data from Settings, or by emailing us.
• Email. Transactional emails (verification, password reset, billing) are part of the Service. We do not send marketing email without your consent.

To exercise any right, use the in-app controls or contact us at the address below.

Security

We use industry-standard measures — encrypted transport (HTTPS), hashed passwords, scoped access controls, and least-privilege service accounts. No method of transmission or storage is 100% secure, but we work to protect your information and your customers' data.

Children

LaunchHandyman is intended for adults running a business and is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. We will post the new version here and update the "Last updated" date; material changes may be communicated in-app or by email.

Contact

Questions about privacy? Contact us at [email protected].